the issue has been resolved on AWS end and we are working with AWS on root cause analysis
We saw a brief increase in authentication errors with the V3 platform. It affected approx 3% of authenticated requests for ~9m total. It has been corrected and we're continuing to monitor.
Maintenance has completed
We saw a momentary increase in errors for approximately 3 minutes
At approximately 4:38 AM CT, the affected lines came back online and service has been restored. We are marking this incident as resolved. Thank you for your patience.
We had a blip in networking at one data center causing some messages to delay or fail. It has recovered and lines are responding as they should.
This was from ~10:32 - 10:43a ET
We are marking this incident as resolved after having observed the system changes for approximately 24hrs and having been stable since. Our team is continuing to implement long term improvements and solutions to further remediate and improve on this. Thank you all for your patience.
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