Identified
Latency has come down significantly.
Our team continues to monitor closely and will post again once we confirm things are fully stable.
Identified
Messages are sending and receiving again, but latency is still well above normal. Delivery and webhooks may be slower while we work to fully recover.
Our team is actively working on it and will post again soon.
Identified
Partial recovery, still monitoring
An issue with our infrastructure provider disrupted sending and receiving messages starting around 5:20 PM CT. We’ve seen significant recovery since then, but we’re not fully confident the issue is resolved.
Our team is working on it and will post again soon.
Investigating
Team is responding to reports of issues. Will post updates here.
