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Resolved

Processing Delays

Started 7 Oct at 08:38am HDT, resolved 7 Oct at 01:40pm HDT.

Platform API Linq Phone Linq Blue Linq Blue API
Resolved

Things are performing much better. We’ll continue to monitor for any lingering issues.

Posted 7 Oct at 01:40pm HDT.
Updated

We have seen a significant recovery to the platform issues as a whole and things are performing better.

Contact searches, if you use those, are still not performing how they should and timing out sometimes, we are continuing to work on that.

Posted 7 Oct at 12:29pm HDT.
Re-appeared

We are still experiencing platform wide issues.

Posted 7 Oct at 10:58am HDT.
Resolved

Error rates for partners have decreased to normal levels. We are continuing to monitor.

Posted 7 Oct at 09:06am HDT.
Updated

The queuing issues have been resolved.

We are still investigating some API partners reporting higher error rates. We will followup when this is resolved.

Posted 7 Oct at 08:55am HDT.
Created

We are currently addressing delays in event processing. This may result in delayed message sending/receiving, typing indicators, reactions, and related API functionality. We are working to resolve the issue currently.

Posted 7 Oct at 08:38am HDT.