Resolved
From 23:38 UTC on October 31, 2026 to 02:25 UTC on November 1, 2026, webhook notifications were delayed and in some cases not delivered for a subset of phone lines. Messages continued to send and arrive during this time, but some webhooks for events in this window may never have reached the webhook endpoint.
The issue is resolved and webhook delivery is back to normal. Please reach out to us if you have any questions.
Investigating
Webhook notifications delayed for a subset of phone lines. Messages continue to send and arrive, but some webhooks for events are impacted.